Hamburg Airport (HAM) Lounge Overview

The Hamburg Airport Lounge provides services and a comfortable area to relax before your flight. It is an airport-operated lounge, which features views of the tarmac and Airport Plaza.

This guide will provide you with essential information about the lounge's location, opening hours, layout, food and beverage options, and access options.

Our team have personally visited this lounge and have shared our insights along with a selection of photos from our experience.

Lounge Location

The Hamburg Airport Lounge is located in the Airport Plaza, Airside Level 3.

The lounge is situated within the Schengen area of the airport (past security). Non-Schengen passengers can visit the lounge before passing through Passport Control but should allow enough time to reach their departure gate after enjoying the lounge.

You can click on the image below to be redirected to the interactive map on the Hamburg Airport website. That way you can determine how to navigate to the lounge from wherever you are on site.

Map of Level 3, Hamburg Airport Lounge Location. 

Opening Hours

The lounge is currently open daily from 05:15 - 21:00 (5:15 am-9:00 pm).

Layout and Seating

The lounge's layout is divided into distinct sections, each designed with a specific purpose in mind.

There are cozy seating areas for those who prefer privacy, alongside more communal spaces with tables for dining or working.

Comfortable armchairs are arranged along the windows, offering passengers a quiet spot to relax while enjoying the views.

We thought that the lounge has quite a stylish, minimalistic design. The soft, neutral tones and leather upholstery creates a relaxed yet upscale ambiance - very German.

We found the lounge easy to locate between the two Terminals, and as soon as we stepped inside, we were welcomed by friendly and attentive staff.

Even though the lounge was quite busy, it maintained a peaceful and quiet atmosphere.

What stood out to us the most was the variety of seating options and how thoughtfully they were spaced out, providing for an array of different needs and preferences. Whether you wanted to relax, work, or socialise, there was a perfect spot for everyone.

Food and Beverages

This lounge features a well-stocked bar offering a selection of soft drinks, alcoholic beverages, and specialty coffees. Spirts, wine and beer are self pour.

There is a breakfast buffet until 11:00am, and a regular buffet from 11:00am onwards.

We were quite impressed with the food selection at the lounge. There was a delightful assortment of antipasti and cheeses, offering a variety of fresh, flavorful options to enjoy.

While the range of hot food was more limited, what was available was well-prepared and satisfying.

Lounge Features

The following is a full list of amenities and services offered at the Hamburg Airport Lounge:

• Stocked bar

• Cold and hot meals

• Comfortable lounge chairs and panoramic views

• Free WLAN

• Conference table and workstations

• TV and passenger monitor

• Free magazines

• Showers including towels and toiletries

• Separate smoking room

• WCs (barrier-free)

How to Access the Hamburg Airport Lounge

There are a number of options for gaining access to the Hamburg Airport Lounge:

• Day Pass:

  • Purchase a three-hour lounge pass from LoungePair for €35 EUR (US$39). Your pass can be used any time within its expiry, with no need to specify time or date of travel. This pass option is for a maximum 3 hour stay.

  • Other day pass options include outlets like Lounge Pass or LoungeMe.

• Lounge Membership: Priority Pass members can access this lounge, as well as members of DragonPass. Guest benefits will depend on how you have acquired your membership.

• Credit Card: Capital One, American Express, Diners Club and Mastercard with LoungeKey credit cardholders all have access to the Hamburg Airport Lounge. Guest benefits will vary.

• Airline Status and Travel Class:

  • Oneworld members with Sapphire or Emerald status can access the lounge when flying with British Airways, Finnair, Iberia, or Qatar Airways. Passengers who First or Business class with these airlines are also able to access the lounge.

  • Star Alliance permits access for those flying with Turkish Airlines, but only for passengers who are travelling Business or First Class, or those who are a Star Alliance status holder.

  • SkyTeam enables access to this lounge for international First or Business class ticker holders or Skyteam Elite Plus Frequent Flyers traveling on an international flight operated by either Air France, KLM, or Czech Airlines.

• Walk-up Fee: You can also pay a walk-up fee of €45 EUR (US$50). Children from 3 to 12 years of age pay a charge of 15€.

• Children: There is no access fee for children under 2 years old.

Frequently Asked Questions

How many Terminals does Hamburg Airport have?

Hamburg Airport consists of two Terminals, both of which are connected by the baggage claim area and the Airport Plaza, which spans across the lower levels of all three buildings.

Can I stay more than 3 hours in the lounge?

Most lounges typically allow stays of 2 to 3 hours, though specific time limits can vary by location. At the Hamburg Airport Lounge, the maximum stay for all access methods is set at 3 hours. If you'd like to extend your visit, just speak with the lounge staff.

Summing up

The Hamburg Airport Lounge is a great choice for a pre-flight retreat, offering a calm and pleasant atmosphere even during busy hours. It’s easy accessibility between the two Terminals make it convenient for many travellers and its attentive staff are most welcome.

Whether you're traveling for business or leisure, the Hamburg Airport Lounge enhances the overall airport experience.